How can we help?
Client Support
Technical support routes for existing Vibework clients.
24/7 optionsRemote supportOnsite assistance
Contact support
+44 20 7112 9280hello@vibework.comFor urgent incidents, use the escalation route and contact details set out in your organisation’s support agreement.
Submit a support request
Include your name, organisation, preferred contact number, the affected device or service, and a short description of what happened. Screenshots and exact error messages help our engineers diagnose issues more quickly.
Before contacting support
- Confirm whether other users are affected.
- Note the time the problem started.
- Do not share passwords or MFA codes.
- For suspected security incidents, stop interacting with the device and call us.