What are fully managed IT services?
Vibework takes day-to-day responsibility for supporting users and managing the agreed technology environment for a predictable monthly fee.
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Frequently Asked Questions
Straightforward answers about Vibework services, onboarding, support and technology management.
Do you offer co-managed IT support?
Yes. We can complement an internal IT function with service-desk capacity, onsite engineering, monitoring, projects or specialist security and cloud skills.
Is support available 24/7?
Vibework provides 24/7 support options and continuous monitoring for clients whose operational requirements extend beyond normal business hours.
Can you support users outside the UK?
Yes. Vibework supports internationally distributed organisations and users travelling or working across multiple markets.
Can you take over from another IT provider?
Yes. A structured transition covers documentation, access, supplier handover, asset discovery, risk review and user communication.
Do you support Microsoft 365?
Yes. Services include licensing, administration, security, Teams, SharePoint, endpoint management, Copilot readiness and migrations.
Can you help with cybersecurity compliance?
We support risk assessments, policies, security improvement plans, evidence gathering and readiness for recognised standards and client due-diligence reviews.
Do you supply hardware and software?
Yes. Vibework can source, configure, deploy and manage business hardware, software and licensing through the full lifecycle.
Can you design meeting rooms and phone systems?
Yes. Unified communications services cover cloud telephony, Teams and Zoom Rooms, Cisco collaboration technology, AV systems and call recording.
How does a consultation work?
We begin with a discovery conversation, assess the current environment and objectives, then prepare a recommended scope and proposal.