Success story

Technology Transformation for Private Wealth and Fixed Income

A private-wealth and fixed-income business operating in London and Dubai required stronger alignment, secure international collaboration and support for business change.

Private wealth managementManaged technologyBusiness transformation

The challenge

A private-wealth and fixed-income business operating in London and Dubai required stronger alignment, secure international collaboration and support for business change.

  • Growth and investment activity increased the complexity of technology operations.
  • Users required dependable support across London, Dubai and while travelling.
  • Cloud, identity, endpoint and data controls needed to be consistent.
  • Corporate change required careful separation, integration and onboarding activity.

What Vibework delivered.

Workstream

Technology assessment

Vibework reviewed the operating environment, supplier dependencies, user needs and business-critical systems.

Workstream

Cloud and collaboration

Microsoft cloud services provided a common platform for secure communication, documents and remote work.

Workstream

Managed security

Endpoint, identity, email, backup and monitoring controls reduced risk across international users.

Workstream

Global managed support

A consistent service model provided remote and onsite support, supplier coordination and executive assistance.

Workstream

M&A technology support

Structured planning supported technology separation, migration and onboarding during business change.

The results.

Consistent international service

Users received one support experience regardless of location.

Improved resilience

Managed security and backup strengthened business continuity.

Faster onboarding

Standardised processes helped new users and teams become productive sooner.

Clear accountability

Vibework coordinated technology issues across suppliers and services.

Growth-ready platform

The environment could support further international expansion.

Technology and service components

Microsoft 365Cloud infrastructureEndpoint securityIdentity protectionEmail securityBackupManaged ITInternational support

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